Denae Brookstein

Hey there! 👋 Need to reset a password? No worries — I've got your back with some easy tips to get it right every time: Here's what your new password should look like: At least 14 characters long (...

How to Troubleshoot an Offline TapTouch POS In-Store If your TapTouch POS system goes offline, follow these quick steps to get it back online: Check the Internet Connection: Ensure the POS device ...

Search the FA system to find the consignment details for the order If you are unable to locate the consignment number or encounter any issues, please submit a request using this form - HDC STORE S...

Here’s a simple step-by-step guide for managers to smooth out the onboarding process from start to finish. Step 1: Share the Basics Kick things off by sending over key info about your new hire: the...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...